Support

Need a hand with Spotter? Start with the FAQ below. If that doesn't cover it, email us or use the in-app feedback button.

Fastest way to reach us

In the app: Settings → Send feedback. Tap it and speak (or type) what happened. It goes straight to us with the context we need to fix it.

Email: ben@blulyne.com

FAQ

How do I join the beta? Install TestFlight from the App Store, then open the beta invite link on your iPhone. The beta is free.

Do I need an account? Manual logging, history, and charts work without one. The AI coach needs an account so it can remember your workouts: one tap with Sign in with Apple, no forms, no email.

What's free and what's paid? When Spotter reaches the App Store, Free includes manual logging, full history, charts, Apple Health, and 30 coach messages a month. Spotter Pro ($5.99/month or $49.99/year) removes the monthly cap for unlimited talk-to-log coaching.

How do I cancel Spotter Pro? Subscriptions are managed by Apple: Settings app → your name → Subscriptions → Spotter. Cancellation takes effect at the end of the current billing period.

Where is my workout data? On your phone, synced to your private iCloud. See the privacy policy for exactly what leaves the device and why.

How do I get my data out? Settings → Your data → Export as Markdown or Export as spreadsheet (CSV). Both open the share sheet so you can AirDrop, save to Files, mail, or print.

How do I delete my data? Delete the app to remove everything on the device, and delete Spotter's data from iCloud storage in the Settings app. Email us to remove the small server-side account record (sign-in identifier, usage counter, subscription status).

The coach didn't respond. What now? Check your connection first. Anything you said while offline waits on your phone and sends when you're back. If you're out of coach messages for the month, the app will offer Spotter Pro. If neither is the cause, use Send feedback and tell us what you asked. That's a bug we want.

Is Spotter medical advice? No. Spotter is a workout logging assistant. Check with your doctor before starting a new exercise program.